Terms and Conditions
Effective Date: November 1, 2024
Welcome to the Agua de Damasco website. By accessing or using our website, you agree to be bound by these Terms and Conditions, which outline your rights and obligations when purchasing or using any of our products or services. Please read these terms carefully.
1. General Information
Agua de Damasco is owned and operated by Charis Rega Films, LLC. Throughout these Terms, the terms “we,” “us,” and “our” refer to Agua de Damasco. If you have any questions, please contact us at hello@aguadedamasco.com.
2. Product Disclaimer
Our skincare products are crafted in small batches with natural ingredients to provide the best quality for our customers. However, each individual's skin is unique, and we cannot guarantee how each product will interact with your skin.
Product Disclaimer:
These products have not been evaluated by the FDA.
Perform a patch test before use. If you have any concerns, consult a healthcare professional before using our products.
If you experience an adverse reaction, discontinue use immediately and seek medical assistance.
Due to the absence of preservatives and our small-batch process, the shelf life of each product may vary. For best results, store products in a cool, dark place, and refrigerate to extend shelf life.
3. Eligibility
To use our website and make purchases, you must be at least 18 years old or have permission from a parent or legal guardian. By placing an order, you represent that you meet this eligibility requirement.
4. Order Acceptance and Payment
We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in product information or pricing, or issues identified by our payment processing partner.
5. Pricing and Availability
All product prices are listed in U.S. dollars. We strive to ensure the accuracy of pricing; however, errors may occur. In the event of a pricing error, we will notify you and allow you to confirm your order at the correct price or cancel it.
6. Shipping and Delivery
Once your order is placed, we will process and ship your items based on availability. Please note that shipping times may vary depending on your location and selected shipping method. We are not responsible for delays caused by third-party shipping providers.
7. Returns and Exchanges
Due to the personal nature of skincare products, we do not accept returns or exchanges unless the item is defective or damaged upon arrival. If you receive a defective or damaged item, please contact us within 7 days of receiving your order with details of the issue.
8. Intellectual Property
All content on the Agua de Damasco website, including but not limited to text, graphics, logos, and images, is the property of Charis Rega Films, LLC. You may not reproduce, distribute, or otherwise use any content without our express written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Agua de Damasco and Charis Rega Films, LLC, shall not be liable for any indirect, incidental, or consequential damages resulting from your use or inability to use our products or website.
10. Warranties and Liability
Our products are provided on an "as is" basis without warranties of any kind, either express or implied. We make no warranty as to the suitability of our products for any particular purpose.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of South Carolina. By using our website, you consent to the jurisdiction of the courts in South Carolina, USA.
12. Changes to Terms and Conditions
We may modify these Terms and Conditions at any time. All updates will be posted on this page, and your continued use of the website following any changes signifies your acceptance of the new terms.
Contact Us
For questions about these Terms and Conditions or any other aspect of Agua de Damasco, please reach out to us at:
Email: hello@aguadedamasco.com
Owner: Charis Rega Films, LLC