Privacy Policy for Agua de Damasco
Effective Date: November 1, 2024

Agua de Damasco ("we," "us," or "our"), a brand owned and operated by Charis Rega Films, LLC, is committed to protecting the privacy of our customers and website visitors. This Privacy Policy describes how we collect, use, and share personal information when you visit or make a purchase from our website, and your rights regarding that information.

1. Information We Collect
When you visit our website or make a purchase, we may collect the following types of information:

  • Personal Identification Information: This may include your name, email address, shipping address, billing information, and payment details when you make a purchase or contact us.

  • Device Information: We automatically collect certain information about your device when you visit our website, including your IP address, browser type, and time zone.

  • Usage Information: Information about how you interact with our website, including pages visited, links clicked, and time spent on each page.

2. How We Use Your Information
We use the information we collect to provide and improve our services, process orders, and communicate with you. Specific purposes include:

  • Processing transactions and delivering your purchases.

  • Sending you order updates and responding to customer inquiries.

  • Personalizing your experience on our website.

  • Understanding website usage to enhance site functionality and improve our services.

  • Sending you promotional and marketing communications if you have opted in. You may unsubscribe from these communications at any time.

3. Sharing Your Information
We may share your personal information with third parties to help us operate our business and fulfill orders, such as:

  • Service Providers: We work with third-party vendors, such as payment processors and shipping companies, to fulfill orders and manage transactions.

  • Legal Compliance: We may disclose your information if required by law or to protect our rights.

4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements.

5. Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no internet-based site or data transmission can be guaranteed as fully secure, and we cannot ensure the absolute security of your information.

6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request that we update or correct inaccuracies in your personal information.

  • Deletion: Request that we delete your personal information, subject to certain legal exceptions.

  • Opt-Out of Marketing: You may unsubscribe from promotional emails by following the unsubscribe link in each email.

To exercise these rights, please contact us at hello@aguadedamasco.com.

7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve user experience and website functionality. You can control cookie preferences in your browser settings. Please note that disabling cookies may affect the functionality of the site.

8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or store personal information from children under 13.

9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with the effective date noted at the top.

Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:

Email: hello@aguadedamasco.com
Owner: Charis Rega Films, LLC